Sharing Dispute Resolution Practices with Leaders of a Divided Community or Campus

Research

Sharing Dispute Resolution Practices with Leaders of a Divided Community or Campus

Illustration of a man and a woman standing in separate-colored circles with an overlap of another color in between them
Illustration of a man and a woman standing in separate-colored circles with an overlap of another color in between them

Dispute resolution experts have much to offer local leaders during a time of national division. They can provide ways for these leaders to: preserve and build trust, take advantage of the energy underlying protest to help the community deal over the long term with root causes of the concerns that residents raise, and prepare the community by making it more resilient and ready to deal with a divisive incident or conflict. This article by William Froehlich, Nancy H. Rogers and Joseph B. Stulberg shares strategies and tools that help dispute resolution experts reach these leaders.

Resources

Case Studies

This evaluation highlights the Dayton Mediation Response Unit development, implementation, and early impacts. Findings show that mediation-based response offers an effective, humane alternative to traditional enforcement models, with early evidence of increased community trust and more equitable access to services. The evaluation identifies the MRU as a viable, scalable model for other communities to consider.

Diversity in ADR

Resolution Systems Institute evaluated Center for Conflict Resolution's implementation of the equity project. This report provides the key finds and recommendations.

Diversity in ADR

This guide provides community mediation centers with information and resources to enhance the diversity of their volunteer mediator rosters.