This Privacy Policy ("Policy") sets forth the American Arbitration Association-International Centre for Dispute Resolution Foundation, Inc.’s (hereinafter referred to as “Foundation”) policies regarding the collection and use of information via this Portal located at (including all pages under such second level domain name, collectively, the "Portal"). The Portal is generally accessible by all visitors ("Visitors"). 


Visitors understand and agree that the Foundation may collect, maintain, and process information provided by them to the Foundation, and information otherwise collected by the Foundation concerning such Visitors on and through the Portal.

All Visitors may visit the public areas of the Portal without disclosing any personal information about themselves. However, Visitors will have the opportunity to request to receive information from the Foundation , or to otherwise interact on or with the Portal, in which case an e-mail or other address or contact information or other personalized information may be collected in order to allow the Foundation to comply with the request, and for other purposes as may be disclosed at the time the request is made or otherwise as set forth in this Policy. Visitors may elect to opt-out from receiving marketing communications by (a) following the instructions in OPT-OUT CHOICES , below, (b) checking appropriate opt-in or opt-out boxes which may be provided on the collection form or (c) as set forth in the communication sent from the Foundation.

The Foundation will record and collect information about how all Visitors use the Portal. This data may include a Visitor's domain name, language, type of browser and operating system, Internet service provider, Internet protocol (IP) address, the Web site from which they arrived at the Portal, the amount of time spent on the Portal and the ways in which they use the Portal (collectively, "Usage Data" ). The Foundation will monitor and use Usage Data in aggregated form to measure the Portal's performance and improve the Portal's design and functionality. The Foundation may also use Usage Data in aggregated form to develop and distribute to third parties statistical and other information about how the Portal is used and for other marketing purposes. The Foundation may also disclose aggregate Usage Data to other Visitors. The Foundation may also use Usage Data in un-aggregated form to investigate and prosecute security violations or to identify a particular Visitor who engaged in particular transactions.

"Cookies" are pieces of information that are placed on a Visitor's computer hard drive to enable the individual to more easily communicate and interact with the Portal,. The Foundation uses cookies to customize Your experience on the Portal. The Foundation also uses Cookies to record how many times a Visitor has visited our Portal and what pages the Visitor has accessed. You may, however, disallow receiving Cookies at any time through Your web browser, although this may affect the usability of the Portal. It is not the Foundation's intention to use Cookies to retrieve information that is unrelated to the Portal or Your interaction with the Portal.

To "opt-out" of (1) receiving communications from the Foundation(except for communications necessary for the operation of the Portal or as otherwise permitted under this Policy), (2) having contact information disclosed to third parties for marketing purposes (except as necessary for the Foundation to operate the Portal or as otherwise permitted under this Policy), or (3) any other consent previously granted for a specific purpose concerning Your personal information, send an email to the Foundation Data Controller at

The Foundation may provide links to third parties' Web sites ("Linked Sites") from the Portal. Linked Sites are not necessarily reviewed, controlled or examined by the Foundation in any way and the Foundation is not responsible for the privacy policies and practices of any such Linked Sites, or any additional links contained therein. These links do not imply the Foundation's endorsement of or association with the Linked Sites.

The Foundation may make information concerning Visitors, the Portal , and the uses thereof, available to law enforcement personnel and agencies as required by law or in order to enforce the Terms of Use, and may disclose such information if required by law or a judicial or governmental order or subpoena. Where permitted by law, the Foundation may also disclose such information to law enforcement personnel and agencies, or use such information as part of legal process, in order to protect its property or in furtherance of an investigation regarding a breach of the Portal rules and policies or any unauthorized access to or use of the Portal, or any illegal activities concerning a particular Visitor.

 By using or providing information to the Portal, all Visitors understand and unambiguously consent to the collection, processing and use of such information in the United States and other countries and territories, for the purposes of providing the Portal, and related services and as otherwise set forth herein.

The Foundation may utilize third parties to provide or perform certain services and functions on the Portal. For example, the Foundation may use a Web site tracking evaluation firm to analyze use of the Portal by all visitors and the Foundation may use third-party suppliers to provide certain functionality and services provided on the Online Services. The Foundation will make information concerning Visitors and their use of the Portal available to these service providers and business partners, as necessary, to perform these functions and services. The service providers may be located throughout the world; therefore information relating to Visitors may be sent worldwide to countries which have a level of privacy protection different to that of the U.S. or the country of residence of such visitor.

In the event of a sale, merger, consolidation, reorganization, liquidation, dissolution, change of control or sale or transfer of the substantial assets of the Foundation, information collected via or stored on the Portal may be sold, assigned or transferred to a party acquiring all or substantially all of the equity and/or assets of the Foundation related to the Portal. The Foundation may also transfer such information to its subsidiaries and affiliates involved in the operation of the Portal.

The Foundation takes seriously the security of your personal information. The Foundation has therefore implemented technology and security policies and procedures intended to reduce the risk of accidental destruction or loss, or the unauthorized disclosure of or access to, such information, reasonably appropriate to the level of the data concerned. For example, the Portal implements 128 bit SSL technology to protect certain sensitive data that is transmitted via the Portal. However, due to the open communication nature of the Internet, we cannot guarantee that communications between You and the Portal, and the Portal and You, or data stored on the Foundation's systems, will be free from unauthorized access by third parties.

In the unlikely event that the Foundation believes that the security of your personal information in the Foundation’s possession or control may have been compromised, the Foundation may seek to notify you of that development. If a notification is appropriate, the Foundation would endeavor to do so as promptly as possible under the circumstances, and, to the extent the Foundation has your email address, the Foundation may notify you by email. 

The Foundation may, in its sole discretion, update this Policy at any time and from time to time, by posting the amended Policy on the Portal. The revised or amended Policy shall be effective upon posting. Any access to or use of the Portal following such update shall be deemed consent to such update. All visitors are therefore encouraged to refer back to this page regularly. This Policy may not be otherwise amended without the written consent of the Foundation.

If you would like to communicate with the Foundation regarding privacy issues or have questions or comments about this Policy, please forward such communication to